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You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

REFUND POLICY

 

EVENT REFUND POLICY:

We appreciate your understanding and cooperation in adhering to these policies.

Tickets are only refundable up to 7 days before the scheduled event date.

  • Refund requests must be submitted within this timeframe to be considered.

  • Please note that there are absolutely no exceptions to the 7-day refund policy. Refund requests received after this period will not be processed, and tickets will be considered non-refundable.

  • Tickets purchased for SPLIFF&STRETCH are non-transferrable. They cannot be transferred to another individual, date, or time under any circumstances.

  • These terms and conditions are non-negotiable and apply uniformly to all tour stops.

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Refund requests can be submitted below or by contacting our customer support team at EVENTS@FITBYRAYCRUZ.COM

  • Please include your order number and the reason for the refund request.

  • Refunds will be processed within 3 business days upon approval of the request, and may take 7-10 business days to be issued.

  • The refund will be issued to the original payment method used for the ticket purchase.

Contact Us

 

To request a event cancellation or issue with purchase, submit a form below.