EVENT REFUND POLICY:
We appreciate your understanding and cooperation in adhering to these policies.
Tickets are only refundable up to 7 days before the scheduled event date.
Refund requests must be submitted within this timeframe to be considered.
Please note that there are absolutely no exceptions to the 7-day refund policy. Refund requests received after this period will not be processed, and tickets will be considered non-refundable.
Tickets purchased for SPLIFF&STRETCH are non-transferrable. They cannot be transferred to another individual, date, or time under any circumstances.
These terms and conditions are non-negotiable and apply uniformly to all tour stops.
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Refund requests can be submitted below or by contacting our customer support team at EVENTS@FITBYRAYCRUZ.COM
Please include your order number and the reason for the refund request.
Refunds will be processed within 3 business days upon approval of the request, and may take 7-10 business days to be issued.
The refund will be issued to the original payment method used for the ticket purchase.